UV&W Products PRIVATE LIMITED Return and Exchange Policy offers you the option to return or exchange items purchased on UV&W Products PRIVATE LIMITEDindia.com within 3 days of the receipt. In case of returns, we will credit the amount paid for the products to the account that was used to make the original transaction. An exchange of the product is subject to availability of the item in our stock. A request needs to be placed for return or exchange by calling the customer service number.
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For returning the product, you have two options:
- You can ask for a reverse pick up, if the service is available at your location.
- You can also courier the product to us and share the tracking details and a scanned copy of the courier receipt, as soon as it is couriered. (UV&W Products PRIVATE LIMITEDwill bear the cost of return, as per actual up to Rs 100.
The following rules apply to this policy:
- Incase of a defect in the items purchased, the item can be returned or exchanged within 30 days of receipt provided you are able to produce the original bill receipt. In any other case you have to return or exchange the items within 3 days of the receipt.
- We do not accept return or exchange requests for innerwear, socks and free items
- You can modify the size, color or shipping address of your order, subject to the availability of the order, by contacting our customer support team. Our customer care associates can modify your order if you contact us before we have processed it.
- All items to be returned or exchanged must be unused and in their original condition with all original tags, invoice or order details, warranty cards, return/ exchange ID and packaging intact, and should not be broken or tampered with.
- In case you had purchased an item which had a free gift associated with it and you wish to return the item, please also return the free gift.
- If you choose to self-ship your returns, kindly pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you use a reliable courier service.
UV&W Products PRIVATE LIMITEDdoes not sell or rent your personal information to third parties. While shopping or taking advantage of services available from us, we may ask that you provide personal information. We may collect personal information such as:
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- Your contact information (name, mailing address, phone number, e-mail address).
- Your billing/shipping information (credit card number, shipping address).
- Your personal preferences and feedback
UV&W Products PRIVATE LIMITEDuses the information you provide in order to
- Provide customer services
- Offer new products and services
- Improve the effectiveness of our web site, our marketing endeavors, services and offers
- Perform other business activities
UV&W Products PRIVATE LIMITEDmay need to share your personal information with certain third parties such as our agents, service providers and other representatives acting on our behalf for PRIVATE LIMITEDpurposes. For example, we may share personal information with third parties to perform services on our behalf such as:
- Fulfilling our customers' orders
- Sending our marketing communications
- Delivering packages
- Conducting research, analysis or administering surveys
- Sending regular mail and e-mail on behalf of us
- Processing credit card payments
The third parties with whom UV&W Products PRIVATE LIMITEDconduct business are only authorized to use your information to perform the service for which they were hired. As part of our agreement with them, they are required to follow the privacy guidelines we provide them and to take reasonable measures to ensure your personal information is secure.
From time to time, UV&W Products PRIVATE LIMITEDmay be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.
UV&W Products PRIVATE LIMITEDis an opt-out organization. Once we receive your information, we may send you marketing communications that contain valuable offer, promotions and other content. You always have the ability to opt-in or opt-out of receiving future marketing communications from us
By subscribing to or using any of our services you agree that you have read, understood and are bound by the terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services. In these Terms, references to "you", "User" shall mean the end user accessing the Website, its contents and using the Services offered through the Website, "Service Providers" mean independent third party service providers, and "we", "us" and "our" shall mean UV&W Products PRIVATE LIMITEDFashions (India) PRIVATE LIMITEDand its affiliates.
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Introduction:
www.uvwindia.com ("Website") is an Internet based content and e-commerce portal operated by UV&W Products Limited. These Terms and Conditions of Site Use (the "Terms of Use") govern your use of this Website
We reserve the right to update or modify these Terms of Use at any time, without prior notice. By using this Site following any such change, you agree to follow and be bound by the Terms of Use as changed. As such, We recommend you review these Terms of Use each time you visit the Site.
If, at any time, you do not agree to comply with any of these terms of use, you should not, and are not allowed to access, or use this website. In the event of a violation of these Terms, we reserve the right to seek all remedies available by law and in equity.
Use of the Site:
All contents you see and hear on this site are intended solely for personal, non-commercial use. You may access, view, download, print or copy the Contents and other materials displayed on the Site for your personal use only; provided, however, that you (1) retain all copyright, trademark or other proprietary designations contained on all Contents; (2) do not modify or alter the Contents in any way, and (3) do not provide or make available the Contents to any third party. No right, title or interest in any viewed, copied or downloaded Content is transferred to you as a result of your use of this Site. We reserve complete title and full intellectual property rights in any Content you access on this Site.
Except as noted above, you may not copy, download, reproduce, publish, transmit, distribute, display, modify, create derivative works from, or otherwise exploit in any way the Contents or this Site without first obtaining written permission from us.
We may terminate, change, suspend or discontinue any aspect of this Site, including the availability of any features of the Site, at any time and without notice. We also reserve the right to block or deny access to the Site to anyone at any time for any reason.
User Conduct and Rules
You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:
- Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others.
- Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
- Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents; you own or control the rights thereto or have received all necessary consents.
- Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer.
- Conduct or forward surveys, contests, pyramid schemes or chain letters.
- Download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner.
- Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
- Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service.
- Violate any applicable laws or regulations for the time being in force in or outside India.
- Violate, abuse, unethically manipulate or exploit, any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere.
Links to third party sites:
The Website may contain links to other websites. These third party sites are not under the control of UV&W Products PRIVATE LIMITEDindia.com and UV&W Products PRIVATE LIMITEDFashions (India) is not responsible for the contents of any of these sites. UV&W Products PRIVATE LIMITEDindia.com is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.
Pricing and Product Information:
While we strive to provide accurate product and pricing information, unintentional pricing or typographical errors may occur. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information (including, without limitation, information related to text, pricing, availability and product descriptions) at any time without notice (including after you submitted your order and confirmation was received). In the event that an item is listed at an incorrect price or with incorrect information, we shall have the right, in its sole discretion, to refuse or cancel any orders placed for that item. If your credit card has been charged for any order subsequently cancelled, we will issue a credit to your credit card. We apologize for any inconvenience this may cause you.
Governing Law:
These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Ludhiana.
Colors:
We attempt to display the colors of our merchandise shown on this Site as accurately as possible. However, because your monitor's display may vary the colors shown, we cannot guarantee that your monitor will accurately depict the actual color of the merchandise.
UV&W Product PRIVATE LIMITEDensures that the fastest and most efficient dispatch & delivery chain is in place to get your orders to you as swiftly as possible from our warehouse. We have kept the shipping charges very nominal. A shipping charge of Rs. 100 .
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- UV&W Product PRIVATE LIMITEDcan currently ship orders to all locations in India only.
- Your order must be received and your credit card authorized before we process the shipping of your order
- We attempt to process every order the same day if it is placed before 2 pm IST.All orders placed after 2PM EST will be shipped by the next business day.The shipping time will also depend on the availability of certain products.
- Cash on Delivery allows you to pay for your order with cash at the time of delivery. If the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order amount including shipping charges.
- If you cancel part of the order, shipping charges will not be refunded.
- If you return an order delivered to you, original-shipping charges will not be refunded.
- UV&W dispatches all parcels using a courier chosen according to your order or the type of product sold on dukeindia.com, to offer you fast and reliable delivery
- If on opening your parcel you notice that items are damaged or missing, please inform us within 3 days of receiving the parcel by sending e-mail at care@uvwindia.com
Trade name: UVWINDIA
Phone number: 81466 50300
Email: care@uvwindia.com
Physical address:
UV&W PRODUCTS PRIVATE LIMITED
VILAGE HUSSAINPURA, OPPOSITE HOTEL AMALTAS
Ludhiana-141008
User's Consent
By using or visiting (UV&W PRODUCTS PVT. LTD.) platforms, you expressly consent to the Terms and Conditions and our Privacy Policy and to (UV&W PRODUCTS PVT. LTD.) processing of Personal Information for the purposes given under the Terms & Conditions and this Privacy Policy, subject to the local laws, in the following ways:
- Creating a personalized account containing your contact information, email-ID, address, bank details, etc. based on information you provide or imported from other sites or applications, or any information provided by third parties
- Contacting you about any (UV&W PRODUCTS PVT. LTD.) updates, informational and service-related communications, including important security updates
- Informing you of other services available from (UV&W PRODUCTS PVT. LTD.) or its affiliates, if any. ("Affiliates" means entities that control or are controlled by or are under common control with (UV&W PRODUCTS PVT. LTD.))
- Enabling you to provide feedback, and contact (UV&W PRODUCTS PVT. LTD.) customer service in case of any problem with the services or emergency
- Conducting surveys, making promotions, advertising and providing the results thereof such as success stories, etc.
- Providing information about you and your experience to further promote our websites, etc.
- Helping your friends, contacts, and potential customers find your profile and connect with you
- Allowing you to share your experience and information with your connections
- Giving search engines access to public information
- Detecting, investigating and preventing activities that may violate our policies and are illegal
- Providing certain information that enables users to network, post information on social media such as Facebook, Twitter, Instagram, etc.
- Generating internal reports about the use of our platforms and many more related uses.
(UV&W PRODUCTS PVT. LTD.) uses the information provided by you to create its own database and networking and may enable third parties to see your personal information for marketing purposes. (UV&W PRODUCTS PVT. LTD.) has certain hashtags such as #(UV&W PRODUCTS PVT. LTD.), #(UV&W PRODUCTS PVT. LTD.)it, #Discover Your Style which will be provided to you while you purchase merchandise from (UV&W PRODUCTS PVT. LTD.) platforms. If you upload a picture on social media such as Facebook or Instagram using these hashtags, the (UV&W PRODUCTS PVT. LTD.) platforms will automatically link that picture to (UV&W PRODUCTS PVT. LTD.) platforms. The picture will be solely used for marketing and promotional purposes and shall be visible to anyone who uses the (UV&W PRODUCTS PVT. LTD.) platforms. Your Profile information may be used for networking with other community members or may be visible to service providers or customers who are using the Website. In addition, portions of your personal information may be made public for networking.
You acknowledge that by providing your personal information, you have consented to your information being used as described here. We shall take measures to safeguard your information from unauthorized access or inappropriate use by third parties. However, (UV&W PRODUCTS PVT. LTD.) has no control over third parties' websites and is not responsible for any sort of misuse or any other liability.
Third Party Websites Disclaimer